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How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense, by Suzette Haden Elgin
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As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, or religion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in every situation
- Sales Rank: #735850 in Books
- Published on: 1997-04-08
- Original language: English
- Number of items: 1
- Dimensions: 9.08" h x .62" w x 6.10" l, .56 pounds
- Binding: Paperback
- 208 pages
From the Back Cover
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others—or deliver necessary negative messages of your own—without sacrificing your dignity or principles. You'll learn to:
- Keep domestic disagreements from escalating
- Deliver criticism to coworkers, employers, or employees
- Handle aggressive, negative comments about race, politics, or religion
- Provide discipline without increasing hostility
- Use language that reduces tension and creates rapport in every situation
About the Author
Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley)
Most helpful customer reviews
0 of 0 people found the following review helpful.
Five Stars
By Carl Lindou
Good book. Helpful insight
0 of 0 people found the following review helpful.
A Good Solid Foundation On Verbal De-Escalation
By Amazon Customer
This book is a good reminder of how we need to talk to people and help maintain each other's dignity and respect under very trying circumstances. Since it largely dwells in techniques and a excellent break down in how language (english) is used to convey emotional messages, you will need to look up other material how to keep yourself together under stressful or uncomfortable circumstances.
Oh yes, practice what this books teaches every chance you can.
2 of 2 people found the following review helpful.
This book helped me somewhat in improving my communication skills ...
By JoAnne Beam
This book helped me somewhat in improving my communication skills; however, the one I'm communicating with needs to read it too, but without that, it is a one-way communication. I'm doing my part.
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